We accept Visa, MasterCard, Switch/Maestro and Visa Debit.

Yes. There is a guarantee on all Fridges, Freezers and Fridge-Freezers.
Click here to find out more about our Guarantees

Yes. WorldPay's secure servers protect any information you share with us, including your name, address, and your credit card information. We are so confident about the safety of your transactions that we back it up with a Safe Shopping Guarantee: If fraudulent charges are made to your credit card as a direct result of credit card information stolen while you're shopping at ebacdirect.com, we will reimburse you for the amount of those fraudulent charges not covered by your credit card issuer.

You should receive a confirmation of your order at the e-mail address you provide when ordering within an hour of your order. If you do not receive the confirmation e-mail, please call us to confirm our receipt of your order.

In the unlikely event that you are not happy with your product you will be entitled to a full refund if you contact us within 30 days of receipt. The product must be in the same condition as when it was received. Please call us on 0845 634 1392 to arrange this.

If, for any reason, you are unable to remember your password please email us from your registered email address at Direct.Sales@ebac.com with "Send Me My Password" as the subject. Your password will be emailed to you.

For security purposes we will only email the registered email address with a reminder.